CJ
C J
1 reviews | Active since Jul 2011
23 Feb 2016, 08:42
Not impressed!
Placed an order on Monday the 15th and on the website it says delivery within 3 working days. After the payment, it said delivery is scheduled for Monday the 22nd. 5 Working days!<br> <br> Today, the 22nd, I get an sms saying my order is on it's way and will be delivered within the next TWO working days!!<br> <br> 7 days from their promised 3 days - absolutely ridiculous!!<br>
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Replies (1)
takealot.com's replyOfficial
24 Feb 2016, 07:41Hello yell,
We sincerely apologise for not delivering your order as per your promise date. We have tried to contact you by phone, but we were unable to reach you.
We have sent you an email in the meantime and arranged for your order to be delivered to you today.
Thank you for making us aware of this mishap. We will reach out to you again this evening to confirm that your delivery has been received.
Regards
Takealot.com
We sincerely apologise for not delivering your order as per your promise date. We have tried to contact you by phone, but we were unable to reach you.
We have sent you an email in the meantime and arranged for your order to be delivered to you today.
Thank you for making us aware of this mishap. We will reach out to you again this evening to confirm that your delivery has been received.
Regards
Takealot.com
takealot.com's reply24 Feb 2016, 07:41
Official
Hello yell,
We sincerely apologise for not delivering your order as per your promise date. We have tried to contact you by phone, but we were unable to reach you.
We have sent you an email in the meantime and arranged for your order to be delivered to you today.
Thank you for making us aware of this mishap. We will reach out to you again this evening to confirm that your delivery has been received.
Regards
Takealot.com
We sincerely apologise for not delivering your order as per your promise date. We have tried to contact you by phone, but we were unable to reach you.
We have sent you an email in the meantime and arranged for your order to be delivered to you today.
Thank you for making us aware of this mishap. We will reach out to you again this evening to confirm that your delivery has been received.
Regards
Takealot.com