Not impressed.

I have always loved the experience when shopping at takealot, and the service has always been absolutely awesome.

However, my 2 most recent purchases - were quite a bit different.

1) Item purchased, which ended up being the wrong thing. 24 Nov 2018, collected on 25 Nov 2018. Noticed my mistake, and immediately logged a refund. 2018-12-02 it was received at the warehouse - on 2018-12-03 I got confirmation that the item had been refunded . Its now the 5th and still not received the refund.

2) My microwave stopped working yesterday, and having 2 small kids, I cant really be without one. Game had amazing specials, however, so did takealot. Basing my decision on convenience and ofcourse prior experience I decide to buy from takealot. Go through the checkout procedure, select delivery - 10th of December, nope cant wait that long - I'll go collect rather. Select collection - date is the 6th (Tomorrow) - perfect. Item is in stock in CPT so there shouldn't be a delay. Proceed to payment. Once the payment is authorised and money taken, go back to review my order - COLLECTION IS NOW SET FOR THE 21ST OF DECEMBER!!!!!!!!!! I cannot wait 3 weeks, and I am shocked, that if you have the item at your warehouse, it would take 3 weeks for it to be brought to the front for me to collect!

C'mon Takealot!

Will seriously reconsider purchases in the future.