MD
Mishka D

1 reviews | Active since Nov 2020

04 Nov 2020, 10:09

Not honouring sale prices

I purchased 10 pot sets on takealot for chrismas gifts as the price was displayed as a sale and later that evening the sale price was still active and i purchased another 4 sets. My order was pending shipping and a few days later i just receive an email stating my order has been cancelled as the incorrect price was displayed on the website! I woild expect that my purchase price be honoured as that would be common practice online shopping.

Takealot simply advised me the supplier removed the items from their website and they could not assist me any further. However 2 days later and the exact same pot set is once again listed for purchase at its original price! How dishonest advising me the pots are no longer for sale.

As a customer i feel cheated as i shop on takealot very often and the model of the website is for proces to fluctuate on the same items up and down and i always purchase when prices are a good bargain, however now ill be questioning every sale purchase wondering if takealot will spontaneously cancel my orders for their mistakes!

I am very disappointed especially with their dishonesty advising me the pots are no longer for sale.

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