JE
Johan E
1 reviews | Active since Aug 2012
30 Apr 2015, 13:00
Not honouring guarentee
Surely if you take over another company [URL Removed] you should honour their guarantees.<br> I bought 2 Gobii phones and both are broken. Kalahari (who is still answering their phones) say that there is no guarantee on the phones since Take-a-lot took over. What should the consumer do?
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takealot.com's replyOfficial
30 Apr 2015, 17:22Hello Johaneng,
We're really sorry for the confusion and would like to assist with getting your product exchanged according to the terms and conditions of the original warranty under which it was purchased.
Since we were unable to get a hold of you on the telephone we've sent you an email with details on the returns process.
Please feel free to let us know if you need further assistance, our customer service team is always happy to help.
Regards,
takealot.com
We're really sorry for the confusion and would like to assist with getting your product exchanged according to the terms and conditions of the original warranty under which it was purchased.
Since we were unable to get a hold of you on the telephone we've sent you an email with details on the returns process.
Please feel free to let us know if you need further assistance, our customer service team is always happy to help.
Regards,
takealot.com
takealot.com's reply30 Apr 2015, 17:22
Official
Hello Johaneng,
We're really sorry for the confusion and would like to assist with getting your product exchanged according to the terms and conditions of the original warranty under which it was purchased.
Since we were unable to get a hold of you on the telephone we've sent you an email with details on the returns process.
Please feel free to let us know if you need further assistance, our customer service team is always happy to help.
Regards,
takealot.com
We're really sorry for the confusion and would like to assist with getting your product exchanged according to the terms and conditions of the original warranty under which it was purchased.
Since we were unable to get a hold of you on the telephone we've sent you an email with details on the returns process.
Please feel free to let us know if you need further assistance, our customer service team is always happy to help.
Regards,
takealot.com