Not delivering and not listening

I ordered an item on Saturday & paid it. The delivery date would have been yesterday. However. after 14h00 I saw it was not ready to be delivered yet. I phoned your courier company & was informed that it's still in Cape Town. The lady phoned me back at 14h40 & took my home address to be delivered today as I'm not at work.<br> <br> Last night at 19h42 they tried to deliver my item at work without phoning me to find out if I'm going to be at work. So who did they expect to be there at that time & after an arrangement was made to deliver today to my home.<br> <br> Tthis morning I phoned again & was told by \JASON"who does not believe I spoke to anyone yesterday even though I have a phone log stating otherwise. He advised me that he will get back to me at 12h00 today. I did receive a call to get my home address. So guess what .. it's 12:48 now .. I have not received the call & they have now delivered the package at my WORK where I am NOT after I told them I'm leaving for a family function early tomorrow so will NOT be at work.<br> <br> Now I have to go to work (that is out of my way) tomorrow before I can go on leave & have to leave 5 hours later than I planned. Thank you Takelot for your **** service!<br> """