1 reviews | Active since May 2016
Not delivering
<p>Dear Takealot,</p> <p> </p> <p>I really hope that the team attending your hellopeter complaints is not the same team attending your social media complaints.</p> <p> </p> <p>I have been struggling since friday to get my delivery. The delivery date promised to me on my invoice is 2 December. When I phoned on friday to ensure I am here for delivery I was informed that it wont be delivered on Friday as promised, however it will be delivered on Monday. Monday I phoned again, because your team does not provide feedback as they promise, I was again told they wont deliver Monday, but the will on Tuesday 6 December, 4 days later!! Well the day is now come to end, and still no delivery. Not once did your team make the effort to inform me my delivery will be late. I ordered nappies for my baby a week in advance, I buy bulk for the month. Now I had to go out buy another pack for over R239. Not once did I get any appology from you guys, or was informed about the delay! Really the worst service ever received. I tried going to social media, still they are ignoring my complaints. Your call centre staff has the worse excuses ever and no one are able to assist me!!!!</p>
