NOT AS ADVERTISED AND ACCUSED!! TAKEALOT!! BAD!!

I bought a keyboard & mouse that was advertised as Bluetooth , item arrived no instruction manual inside , figured out eventually it is not Bluetooth item. Returned item driver who picked it up was very ***** as I needed Sellotape to seal it with the bubble wrap I had put it in and to label it with the return code , collecting driver advised none of that is necessary . I gave him the item wrapped in the bubble wrap he took pic I signed and he went off. Now Takealot warehouse says the mouse that came with keyboard was not with. The guy when I asked him if he works for Takealot directly says no he works for someone else who has a contract with Takealot , which clearly means this guy was not vetted by Takealot . so they are basically accusing me of keeping stuff behind something that I explained to them I will not ever do also I don't need it at all!!! THIS IS THE WORSE SERVICE EVER!! BEING ACCUSED FOR SH***!!! ALL I WANT IS TO BE CREDITED FOR A ITEM MISLEADINGLY ADVERTISED AS BLUETOOTH !!!