kT
karin T

1 reviews | Active since Dec 2012

09 Jun 2015, 15:52

NOt adehering to CPA!!!

You advertised the vacuum cleaner at R10 and now you want to say you have no stock and the supplier posted without your knowledge!********!You confirmed my payment and sent me an email telling me that I will receive my goods!DONT PASS THE BUCK!This is BAIT marketing and you are not adhering to CPA regulations-A supplier must not accept payment or other consideration for any goods or services if the supplier

0
Replies (1)
takealot.com
takealot.com's reply09 Jun 2015, 16:46
Official
Hello kazzyb,

The item in question has not been available or for sale on takealot.com since 2013 and hasn't been available to us from our supplier since. As explained an inadvertent technical error caused the product to be shown as available for sale, and furthermore at an incorrect price. Immediately upon becoming aware of this technical issue takealot removed the product from the website as it's not possible for us to complete or deliver any orders placed for the product.

Furthermore a gesture of compensation was issued to every customer affected & we once again apologise for the disappointment caused by the above error.

Kind Regards,
takealot.com