dC
derrick C
1 reviews | Active since Dec 2015
09 Dec 2015, 11:24
Not able to meet commited delivery date
I placed an order on 20th November 2015 valued at R2700 for Xmas gifts. My order confirmation from Takealot said that all items except one were in stock and that delivery would happen on 10th December.<br> This morning I was informed that most items are not in fact in stock and delivery will now only take place on 23rd December,<br> I will never shop with Takealot again, there are far better companies out there, e.g. Loot and others.
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takealot.com's replyOfficial
09 Dec 2015, 15:32Hello derrick.church,
Thank you for giving us the opportunity to turn this experience around with you. We have received your proof of payment and will reinstate your order ASAP. Once your order has been processed and authorised we'll confirm the expected delivery date with you.
Once again we apologise for the unnecessary hassle with this order. Our complaints team will monitor this situation to ensure all goes smoothly from hereon.
Kind Regards,
takealot.com
Thank you for giving us the opportunity to turn this experience around with you. We have received your proof of payment and will reinstate your order ASAP. Once your order has been processed and authorised we'll confirm the expected delivery date with you.
Once again we apologise for the unnecessary hassle with this order. Our complaints team will monitor this situation to ensure all goes smoothly from hereon.
Kind Regards,
takealot.com
takealot.com's reply09 Dec 2015, 15:32
Official
Hello derrick.church,
Thank you for giving us the opportunity to turn this experience around with you. We have received your proof of payment and will reinstate your order ASAP. Once your order has been processed and authorised we'll confirm the expected delivery date with you.
Once again we apologise for the unnecessary hassle with this order. Our complaints team will monitor this situation to ensure all goes smoothly from hereon.
Kind Regards,
takealot.com
Thank you for giving us the opportunity to turn this experience around with you. We have received your proof of payment and will reinstate your order ASAP. Once your order has been processed and authorised we'll confirm the expected delivery date with you.
Once again we apologise for the unnecessary hassle with this order. Our complaints team will monitor this situation to ensure all goes smoothly from hereon.
Kind Regards,
takealot.com