Non existent customer service from Takealot!!

<p>We have a company account with Takealot so I place orders almost everyday for all of our branches. I placed an order on 23 February 2017, when I placed the order it said there was one in stock and I would receive my order by no later than 28 February. When I went back in to check taht all is on track, the order had been cancelled by Takealot. This is the second time they have cancelled an order and I did not receive ANY communication regarding this. They claim they sent an email both times but I have yet to find any of the mails. I sent an email to let them know that I am really unimpressed and that I dont want a refund, I want another tablet for the same price. They took forever to get back to me so I called in and was told that the buyers are the only ones who can help via email. Eventually, after sending a few follow ups, I got a response from someone telling me the order was cancelled and account refunded and they see I placed another order already. Now... this made my blood boil because instead of giving me answers, all he did was tell me something I already knew! I very sarcastically thanked him for his utterly useless email and again stated that when I placed the order they had stock and told me my order would arrive a few days later and then they cancel it without any notification. I said its not my problem to sort out, its theirs and I want a solution not a ****py mail telling me what I already told them. I said I had to place another order because I have orders coming in daily and unlike them I actually care about customer service! I have yet to receive any sort of feedback, I think it is disgusting! Their customer service is non existent, they speak to you like they are doing you a huge favour.. IT'S YOUR DAMN JOB! </p> <p>Dealing with Takealot is horrible!</p>