Non - existent Cusomer Service

There is no phone number for this company This below was sent from the website After hitting “submit”, the “wheel kept spinning” forever. So, it clearly did not go through!

Order = R 5,384.00

Get In Touch

TAKEALOT.com order no. ***

I ordered these items over this past weekend, and it cancelled because "I did not pay”

I have placed the order AGAIN. As before, the payment procedure – with part discovery miles - is a problem

AGAIN....

I am on the payment page - and CAN NOT COMPLETE THE PAYMENT [having done the Discovery OTP authorization]

This is simple:

Please contact me to arrange a time to be on the phone w' an agent to complete the transaction Whatsapp … 8000 mervyn@... com

I also sent an email to *** as noted on the site and got this:

-----Original Message----- From: takealot.com <***> Sent: October 21, 2024 16:13 To: *** Subject: Re: RE: Takealot | Order Cancelled | ***

Hello!

We see you are trying to reach the team at ***. This is an auto-response letting you know that customer queries sent to this email address will no longer be rep**** to.

We have a much quicker way for you to find the help you need using our online help options. Visit our Help page (https://www.takealot.com/help-centre) for answers to delivery, order, payment and product related questions. If you can’t find an answer, please complete one of our easy to use online forms and send us your question. Our online shopping assistants will respond and assist you to resolve your query within the following working hours:

Weekdays 07h00 – 22h00 Weekends 09h00 – 18h00 Public Holidays 09h00 – 18h00 (Closed on Christmas & New Year’s Day)

You can also track your delivery at any time by selecting the Order Number from your Order History on your Takealot account profile (https://www.takealot.com/account/orders).

Thanks for shopping with us,

The Takealot Team

PATHETIC?