Non delivery of product and extremely bad service

I am extremely disappointed the courier company chosen by takealot. I had 2 orders that needed to be delivered. I received 2 sms that said they will deliver on a specific date but failed to do so. I then called the call centre 3 times and after being on the call for close onto 20 mins they promised delivery will be done before 7pm on Monday, 30 November. I waited for the delivery but nobody pitched. <br> I called the next day and nobody could assist. Eventually I called takealot and canceled by order. I received a call from a lady at takealot and she was extremely rude. I am shocked you hire people like this. She told me that the courier company not delivering is not their problem I told her that it is because who they choose to deliver their promise is not my problem. <br> The same occurred on my second product and I again had to call and call. I am still waiting for my refund. Using takealot had cost me money instead of saving as I had to make numerous calls, no orders received & still out of pocket.<br> After this experience I will undoubtedly not being using your services again as it amounts to a **** and I am sure to spread the word that your services cannot be trusted.