Non-delivery of order

I ordered a product from take a lot order # ***3 and was informed delivery would be today (5 May 2020) before 5pm. I just received a message saying that my order could not be delivered as there was no one at home which is absolutely false. I am working from home and there is no one who arrived to deliver my order. I'm very disappointed. Please ensure you deliver my order tomorrow Wednesday 6 May please. Please let the courier company call me on my mobile phone. No one rang the intercom or tried to contact me which is what I find very strange. Extremely disappointed