Non Delivery Of Item/ **** to on the Phone

Ordered a Tablet for my son, delivery was to be Today 11 September 2015. After noticing the website not updating the next day, I called them to confirm that Fridays delivery was confirmed. <br> Ashantay Citto confirmed that this would happen. Thursday I noticed still no movement regarding delivery and emailed them and later called. The same person confirmed again that yes it would be delivered and I got a email this morning saying it was being escalated. I called the delivery centre and was advised about the escalation. At Approximately 5.30pm I called them again for feedback and was told the item was NEVER handed to them for delivery. I called Takealot again and after I gave the Order # *** I was told I would be transferred to the TABLETS department but was in fact sent back to the switchboard. I then spoke to a Jason who confirmed my item is lying in a warehouse somewhere and would not be delivered for another 5 days. I assume that the person who put me through to the \Tablets Department"was Ashantay Citto who has consistently **** to me 3 days in a row (must be old [URL Removed] staff). At least they have one honest person in the company namely Jason who seemed very perturbed."""