PM
Precious M
1 reviews | Active since Nov 2015
13 Nov 2015, 10:45
NON- DELIVERY (BREACH OF AGREEMENT)
I would like to express my deepest frustration with the service I have received from both [URL Removed] and Mr Delivery. I placed an order on 10.11.2015 and my order was supposed to be delivered yesterday, however no one cared to inform me that it would not be delivered as promised. I had to make countless calls to both companies
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takealot.com's replyOfficial
13 Nov 2015, 17:26Hello nhlamdluli,
Thank you for allowing our complaints team to assist with this matter today. We're delighted to confirm that your delivery has been completed, but we understand that this does not make up for the unpleasant experience you've had. Once again we'd like to apologise for missing the promised delivery date and for the lack of communication with regards to the delay. We've instructed our complaints team to further investigate what caused this delay and to ensure the necessary corrective action is taken to prevent this from happening again in future.
Sincerely,
takealot.com
Thank you for allowing our complaints team to assist with this matter today. We're delighted to confirm that your delivery has been completed, but we understand that this does not make up for the unpleasant experience you've had. Once again we'd like to apologise for missing the promised delivery date and for the lack of communication with regards to the delay. We've instructed our complaints team to further investigate what caused this delay and to ensure the necessary corrective action is taken to prevent this from happening again in future.
Sincerely,
takealot.com
takealot.com's reply13 Nov 2015, 17:26
Official
Hello nhlamdluli,
Thank you for allowing our complaints team to assist with this matter today. We're delighted to confirm that your delivery has been completed, but we understand that this does not make up for the unpleasant experience you've had. Once again we'd like to apologise for missing the promised delivery date and for the lack of communication with regards to the delay. We've instructed our complaints team to further investigate what caused this delay and to ensure the necessary corrective action is taken to prevent this from happening again in future.
Sincerely,
takealot.com
Thank you for allowing our complaints team to assist with this matter today. We're delighted to confirm that your delivery has been completed, but we understand that this does not make up for the unpleasant experience you've had. Once again we'd like to apologise for missing the promised delivery date and for the lack of communication with regards to the delay. We've instructed our complaints team to further investigate what caused this delay and to ensure the necessary corrective action is taken to prevent this from happening again in future.
Sincerely,
takealot.com