Non delivery and no answers on otems

Items not delivered. Take a lot is *****ing my money and not sending my items. Will not put me thru to a manager and will not provide feedback. I received part of my order on 05.12.2021. Today is 06.12.2021. I want NY item deli even within the next 24 hrs as failed processes within take a lot is my not problem. I just want my items.