1 reviews | Active since Jul 2014

23 Nov 2016, 16:12

Non Delivery

<p>An order I placed a week ago was supposed to be delivered yesterday. On phoning to find out where the order is and following the phone call with an email it has taken Takealot 8 hours not to get back to me. I reckon they use the cheapest couriers they can find who are *********** and unable to do the one job they're supposed to do - deliver. Very poor service</p>

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Replies (2)
takealot.com
takealot.com's reply23 Nov 2016, 20:31
Official

Hello Alun,

We are terribly sorry about the delay of your order and for the lack of communication regarding this troublesome occurrence.

Thank you for accepting our call this evening and granting us the opportunity to assist.

We hope to clarify the matter shortly and will keep you posted on the delivery of your order.

Regards

Takealot.com

's update24 Nov 2016, 16:56
Reviewer Update

So I get a single phonecall last night promising to follow up and let me know by today. I have heard absolutely nothing and there is no sign of the order. This is ineptitude of the worst order. Takealot need to refund me for this order immediately