1 reviews | Active since Jun 2014
Non Delivery
I have order dog food on takealot, as I always do.<br> <br> This was orded on the 1st of Febr.<br> <br> Today I called the call centre to enquire about my delivery.<br> <br> I was told that delivery will only take place on the 15th.<br> <br> That's 15days for a bag of dog food!!!<br> <br> The excuse was that the product was ordered from the supplier.<br> <br> That is horrible service, and now that I cancelled the order, I only get credit for the amount and not my money back.<br> <br> Now I wasted money on something I did not get, and now I am forced to buy something else with the credit which I do not want to do. That is ********* way of refunding a client.<br> <br> This is pathetic from Takealot.<br> <br> <br> <br>
We are truly sorry that you were not receiving your dog food as expected. Thank you for taking Sheena's call earlier.
Please remember to always check your promised date as per the confirmation email received to avoid disappointment in future and we look forward to providing you and your beloved pet with a better experience next time around.
Regards
Takealot.com
Best regards,
We are truly sorry that you were not receiving your dog food as expected. Thank you for taking Sheena's call earlier.
Please remember to always check your promised date as per the confirmation email received to avoid disappointment in future and we look forward to providing you and your beloved pet with a better experience next time around.
Regards
Takealot.com
Best regards,
