JdM
Jean-Pierre de Meillon
1 reviews | Active since Aug 2013
21 Oct 2015, 13:07
non delivery
After several phone calls and numerous promises, I still have not received my order.<br> <br> So I tell them to cancel my order and refund me. I get this reply : <br> <br> \Thank you for contacting us.<br> <br> I do apologise for the inconvenience. It cannopt be cancelled because the items have already been shipped to the couriers ....."<br> <br> Complete lack of responsibility"
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takealot.com's replyOfficial
21 Oct 2015, 13:20Hello Boertjie_ZA,
We're sorry for the frustrating experience you've had with this order and its delivery. Our complaints team has been instructed to investigate this matter with the relevant courier and individuals who have been assisting you so that this can be resolved ASAP. We'd appreciate the opportunity to make this right with you and kindly as for a bit of time to look into this. Our team will be in touch with you as soon as they've gathered the necessary information to assist.
Sincerely,
takealot.com
We're sorry for the frustrating experience you've had with this order and its delivery. Our complaints team has been instructed to investigate this matter with the relevant courier and individuals who have been assisting you so that this can be resolved ASAP. We'd appreciate the opportunity to make this right with you and kindly as for a bit of time to look into this. Our team will be in touch with you as soon as they've gathered the necessary information to assist.
Sincerely,
takealot.com
takealot.com's reply21 Oct 2015, 13:20
Official
Hello Boertjie_ZA,
We're sorry for the frustrating experience you've had with this order and its delivery. Our complaints team has been instructed to investigate this matter with the relevant courier and individuals who have been assisting you so that this can be resolved ASAP. We'd appreciate the opportunity to make this right with you and kindly as for a bit of time to look into this. Our team will be in touch with you as soon as they've gathered the necessary information to assist.
Sincerely,
takealot.com
We're sorry for the frustrating experience you've had with this order and its delivery. Our complaints team has been instructed to investigate this matter with the relevant courier and individuals who have been assisting you so that this can be resolved ASAP. We'd appreciate the opportunity to make this right with you and kindly as for a bit of time to look into this. Our team will be in touch with you as soon as they've gathered the necessary information to assist.
Sincerely,
takealot.com