Non delivery

I ordered a DVD from Takealot [URL Removed] and was sent an sms to say delivery would take place on Friday 31st July.<br> I was then called by a courier co to say my parcel was sent to the wrong depot, and would be delivered on Mon 3rd Aug.... this did not happen, and I was told, after making endless calls, that my parcel was sent to an address in Krugersdorp, instead of Johannesburg. On calling agin today, after making several attempts, I was told that no one knew where my parcel is. <br> I find this service to be exceptionally poor