DO
Deon O
1 reviews | Active since Mar 2009
16 May 2015, 15:56
non delivery
Placed an order on Monday 11th May, stock was confirmed and delivery scheduled for Wednesday 13th May. When delivery did not happen I emailed and after not receiving an answer I called. Was told they would confirm with the warehouse and call me back, which didn't happen. I then sent an email and got a response that there is no stock. That is not acceptable!!!!
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takealot.com's replyOfficial
16 May 2015, 16:31Hello do,
We're sorry for the poor experience you've had, it's definitely not acceptable & we'll make sure that it's addressed with the parties involved. We've instructed our complaints team to look into the stock situation & also find out why this wasn't communicated better to you.
The team is back in tomorrow morning & will be in touch with you as soon as they've gathered the necessary details to update you on the matter. We'd love to turn this experience around with you & will try & get it resolved as quickly as possible.
Sincerely,
takealot.com
We're sorry for the poor experience you've had, it's definitely not acceptable & we'll make sure that it's addressed with the parties involved. We've instructed our complaints team to look into the stock situation & also find out why this wasn't communicated better to you.
The team is back in tomorrow morning & will be in touch with you as soon as they've gathered the necessary details to update you on the matter. We'd love to turn this experience around with you & will try & get it resolved as quickly as possible.
Sincerely,
takealot.com
takealot.com's reply16 May 2015, 16:31
Official
Hello do,
We're sorry for the poor experience you've had, it's definitely not acceptable & we'll make sure that it's addressed with the parties involved. We've instructed our complaints team to look into the stock situation & also find out why this wasn't communicated better to you.
The team is back in tomorrow morning & will be in touch with you as soon as they've gathered the necessary details to update you on the matter. We'd love to turn this experience around with you & will try & get it resolved as quickly as possible.
Sincerely,
takealot.com
We're sorry for the poor experience you've had, it's definitely not acceptable & we'll make sure that it's addressed with the parties involved. We've instructed our complaints team to look into the stock situation & also find out why this wasn't communicated better to you.
The team is back in tomorrow morning & will be in touch with you as soon as they've gathered the necessary details to update you on the matter. We'd love to turn this experience around with you & will try & get it resolved as quickly as possible.
Sincerely,
takealot.com