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Hannes E

1 reviews | Active since Feb 2020

21 Dec 2020, 14:57

No way at all to contact Takealot.com for customer care - All contact options terminated by Takealot.com

There is NO WAY to contact Takealot for customer service when your problem can't be resolved on the order tracking or FAQ section! They no longer answer customer care telephone calls and the *** e-mail is also no longer responded to and they don't have a Chat service. All items for my order #***7 were in stock in Johannesburg. I paid extra for the next business day delivery. Then got a message the parcel was lost at/in Fairy Glenn and will be rescheduled. It is now 3 days in total (one business day) later and there is no information on rescheduling of the delivery or credit for not meeting the next business day delivery on order tracking.

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