1 reviews | Active since Nov 2016
No Stock Available, so lets Cancel the order after the customer has PAID!
<p>On Friday the 25th of November 2016 I ordered and Xbox and 2 games with guaranteed delivery on Sunday the 27th of November 2016. Sunday came and I have no updates... Phone and email Takealot, all coming back to me saying no stock available and that I need to wait 7 to 10 working days.</p> <p> </p> <p>Faith and Michica both said they will get back to me but have received no reply. Phone Takealot again and asked for Michica who claims she did try to phone me back and that she will get back to me with alternatives.</p> <p> </p> <p>On Monday 28th of November 2016 I phone again and spoke to one of the managers. We then resolved the matter and it was said that I will wait since the Xbox is a gift to my fiancé. </p> <p> </p> <p>On 29th November 2016 I get a mail from Tanya Peters stating that they are sorry to let me know that my order has been delayed and will be delivered the 7th of December 2016 the latest.</p> <p>Micihica also phones me and informs me that they do have alternatives to which I rep**** that I will wait for my original order.</p> <p> </p> <p>Later when logged on to my account I find that my order has been canceled due to no stock. I try to phone before 5 and the reply? All managers are currently not in as it is past office hours???????</p>
Hello jonita-visser,
We are so sorry for the troubles with your latest order and the miscommunication in regards to receiving the item.
We will check in with our buyers to clarify and will be in touch tomorrow to address your concerns.
Thank you for raising this with our team.
Regards
Takealot.com
Hello jonita-visser,
We are so sorry for the troubles with your latest order and the miscommunication in regards to receiving the item.
We will check in with our buyers to clarify and will be in touch tomorrow to address your concerns.
Thank you for raising this with our team.
Regards
Takealot.com
