No stock, 6 days later you advise me

Order no.: ***.<br> Order placed and payment made on 29/12/2015. There was stock of the cream that I ordered in Cape Town, no one advised me of this until I called, why? Then I was told the other items will be delivered today except for the cream. An email was sent out today advising that there is no stock of the one knife that I ordered, if you had delivered all the other items incl the knife to me whilst there was still stock of the knife and then advised me that you would send me the cream once received, would you have such an irate client now? Whose fault is it that there is no stock of the knife and cream?Why didnt someone call me to advise me of both the items? Is there proof in black and white that it is the companys fault that there is no stock of both items due to the company delaying the order?When the app on my phone says \In process"for the cream"