SN
Scott N
1 reviews | Active since Jul 2011
17 Sept 2015, 03:31
No stock
I had my broken Acer Chromebook 720p returned as it was damaged and you guys are saying there is no stock and no way to get me another one.<br> <br> This was suppose to be for my birthday from my Gran and Mom on the 12th September so now I have nothing and had a disappointing birthday last week as I had nothing to use.<br> <br> Last time I trust and use your third party service which was never stated in the first place until I asked.<br> Acer Notebook C720P-29574G03aii<br>
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takealot.com's replyOfficial
17 Sept 2015, 10:09Hello merenwen,
We're sorry for the unfortunate out of stock situation and that we were only able to offer you a refund and not a replacement as you wanted. It's never great hearing from a disappointed customer and we've tried calling you to address this situation. Our complaints team has unfortunately not been able to reach you on the number provided and have therefore sent you an e-mail to which you can reply at your soonest convenience.
We look forward to hearing from you.
Sincerely,
takealot.com
We're sorry for the unfortunate out of stock situation and that we were only able to offer you a refund and not a replacement as you wanted. It's never great hearing from a disappointed customer and we've tried calling you to address this situation. Our complaints team has unfortunately not been able to reach you on the number provided and have therefore sent you an e-mail to which you can reply at your soonest convenience.
We look forward to hearing from you.
Sincerely,
takealot.com
takealot.com's reply17 Sept 2015, 10:09
Official
Hello merenwen,
We're sorry for the unfortunate out of stock situation and that we were only able to offer you a refund and not a replacement as you wanted. It's never great hearing from a disappointed customer and we've tried calling you to address this situation. Our complaints team has unfortunately not been able to reach you on the number provided and have therefore sent you an e-mail to which you can reply at your soonest convenience.
We look forward to hearing from you.
Sincerely,
takealot.com
We're sorry for the unfortunate out of stock situation and that we were only able to offer you a refund and not a replacement as you wanted. It's never great hearing from a disappointed customer and we've tried calling you to address this situation. Our complaints team has unfortunately not been able to reach you on the number provided and have therefore sent you an e-mail to which you can reply at your soonest convenience.
We look forward to hearing from you.
Sincerely,
takealot.com