No srock they say

I ordered a laptop a Kalahari. Now they merged with Takealot. My laptop is faulty and takealot tells me they do not have stock to replace. Go on their site and it indicates stock in both main areas. Response from Takealot on comment is that I ordered from Kalahari and that supplier doesnt have stock. I find this unacceptable. No one asked me if I wanted Kalahari and takealot to merge but yet I do not have a laptop. Oh dont forget they want to credit my account then I can buy a new laptop through takealot paying just R2000 more for the same laptop