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Siphiwe N

1 reviews | Active since Oct 2010

22 Dec 2015, 18:47

No show

I'm very much applaud by the level of service takealot and Mr delivery cause i on leave for the day and was woken by a sms saying my delivery is going to be delivered to my place of work today and decide to go to work cause i didn't what the guy to come and am a no show and to my surprise the delivery man never show up or let alone call to say he is not coming anymore .. i wanted a whole a work and i could have my other xmas errand thanks a lot guys for ending my year with such a bitter taste .. Maybe ill give the The [URL Removed] a try next year cause i cant deal with this level of inconsideration for your clients .. happy xmas ...

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Replies (1)
takealot.com
takealot.com's reply22 Dec 2015, 20:08
Official
Hello syl1,

We're really sorry for wasting your time by not delivering your parcel to you as expected. This is the last thing we want to do and we'll make sure that this matter is addressed and corrected ASAP.

Our complaints team will get in touch with the responsible courier to confirm why this delivery didn't take place. They'll provide you with feedback and will assist in getting your parcel delivered to as soon as possible.

Sincerely,
takealot.com