No service or any effort to rectify mistake on their side

<p>In the last 4 weeks, Takealot delivered 4 orders late (even though all items in all the orders were indicated as "stock available" on theur system). They did not inform me once of the late delivery - I had to contact them every time to find out what is happening with my orders. They then promise to follow up and phone you back, but never do. They use every excuse in the book (i.e. supplier's fault, courier's fault, stock suddenly no longer available, etc.), but takes absolutely no responsibility. My last order (once again all items shown as "Stock available" from the 7th of December 2016) was just re-scheduled for delivery from the indicated 8th of December 2016 to the 12th of December 2016 without them even informing me of that (their system also still indicate delivery date of 8th when I check on my side) and, the best part, they can't even explain why (you hear a different excuse / story every time you follow up). When I phoned again about this order (# ********** ) this morning, I was once again told I will just have to wait until the 12th and they can't promise anything else!!!!! Not one of these 4 latest orders was actually sorted out by them and I just had to wait and accept the late delivery each and every time!!!! Empty apologies and nothing else from their side. They seem utterly incapable and unwilling to actually deliver some service and to sort out problems / errors (from their side!!!!!). Same issues every time with nothing changing - they just don't care!!!!!!! They are cheaper than some retail stores, but just not worth all the frustration!!! Very bad service (actually no service)!!!</p>