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1 reviews | Active since Jun 2009
26 Aug 2015, 08:27
No response on my emails queries
No response on my emails queries.<br> <br> I sent you guys mails from [Email Removed] and get not response. Is you system broken or you blocked or ignoring me?<br> <br> Order No.: ***<br> <br> When can I expect this to be delivered?<br> <br> Regards,<br> Diego Acuna<br>
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takealot.com's replyOfficial
26 Aug 2015, 08:49Hello diegoa,
We're sorry for the miscommunication with regards to your enquiries. We've noted that you have several e-mail addresses linked to your account and the agent who responded to your mail did so to one of the alternative addresses. Our complaints team will be in touch shortly to confirm which of the addresses you prefer as your primary point of contact and they'll make the necessary amendments to your account to prevent this from happening again.
We can however confirm that the promised delivery date for this order is the 1st of September 2015.
Kind Regards,
takealot.com
We're sorry for the miscommunication with regards to your enquiries. We've noted that you have several e-mail addresses linked to your account and the agent who responded to your mail did so to one of the alternative addresses. Our complaints team will be in touch shortly to confirm which of the addresses you prefer as your primary point of contact and they'll make the necessary amendments to your account to prevent this from happening again.
We can however confirm that the promised delivery date for this order is the 1st of September 2015.
Kind Regards,
takealot.com
takealot.com's reply26 Aug 2015, 08:49
Official
Hello diegoa,
We're sorry for the miscommunication with regards to your enquiries. We've noted that you have several e-mail addresses linked to your account and the agent who responded to your mail did so to one of the alternative addresses. Our complaints team will be in touch shortly to confirm which of the addresses you prefer as your primary point of contact and they'll make the necessary amendments to your account to prevent this from happening again.
We can however confirm that the promised delivery date for this order is the 1st of September 2015.
Kind Regards,
takealot.com
We're sorry for the miscommunication with regards to your enquiries. We've noted that you have several e-mail addresses linked to your account and the agent who responded to your mail did so to one of the alternative addresses. Our complaints team will be in touch shortly to confirm which of the addresses you prefer as your primary point of contact and they'll make the necessary amendments to your account to prevent this from happening again.
We can however confirm that the promised delivery date for this order is the 1st of September 2015.
Kind Regards,
takealot.com