No response on missing items RRN-f8df-9052 RRN-f038-4ab6

<p>On 2016-07-02 I logged a return on a television I bought in December of 2015. Takealot was very quick to respond and organise a pick up date to sort the faulty television out. Takealot sent me an e-mail stating that everything I got with the television should be included in the my parcel that I'm sending back. So I did exactly that 3D goggles, user manual, remote, etc. On 2016-07-25 I received my television back and what a disappointment...The television was in the box...nothing else. My remote, user manual, 3D goggles and stand was not in the box. I logged a new return with takelot a few minutes after the television was delivered on 25 July. I phoned yesterday (2016-07-28) morning and the lady said that she would phone or email me before 12h00 that day, still nothing. Am I supposed to be satisfied with this poor service?? My stuff is missing and Takealot just don't care. I would like this sorted out ASAP!!! </p>