MP
Melani P
1 reviews | Active since Mar 2012
08 Jan 2016, 11:11
No Response from Takealot for delivery
I ordered two items from takealot on the 24th of December (order number ***). expected delivery date was the 4th of Jan. I am still waiting - I have called the call centre 3 times this week and all they keep telling me is they don't have feedback from the delivery company, The girl that I spoke to now said I must call the delivery company myself - Fedex tracking number MDX***. Absolutely shocking service from Takealot!
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takealot.com's replyOfficial
08 Jan 2016, 15:41Hello melaniprice,
We sincerely apologise for the manner in which your query has been dealt with and we are addressing this with the parties responsible.
Thank you for taking our complaints teams call today and allowing us to investigate and find a solution as quickly as possible.
We have now made arrangement with our courier partner to confirm delivery for today.
Regards
We sincerely apologise for the manner in which your query has been dealt with and we are addressing this with the parties responsible.
Thank you for taking our complaints teams call today and allowing us to investigate and find a solution as quickly as possible.
We have now made arrangement with our courier partner to confirm delivery for today.
Regards
takealot.com's reply08 Jan 2016, 15:41
Official
Hello melaniprice,
We sincerely apologise for the manner in which your query has been dealt with and we are addressing this with the parties responsible.
Thank you for taking our complaints teams call today and allowing us to investigate and find a solution as quickly as possible.
We have now made arrangement with our courier partner to confirm delivery for today.
Regards
We sincerely apologise for the manner in which your query has been dealt with and we are addressing this with the parties responsible.
Thank you for taking our complaints teams call today and allowing us to investigate and find a solution as quickly as possible.
We have now made arrangement with our courier partner to confirm delivery for today.
Regards