AO
Ameerah O
1 reviews | Active since Feb 2011
25 Aug 2015, 10:12
No response and then cancelled return
THERES NO RECORD OF MY PURCHASES AND NOW I CANT RETURN MY GOODS.IVE BEEN WAITING 3DAYS FOR A RESPONSE BUT HAVE HEARD NOTHING FROM TAKEALOT.<br> <br> IF THIS IS THE TYPE OF SERVICE THEY GIVE NOW THEN I WILL NO LONGER BE SUPPORTING THEM.
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takealot.com's replyOfficial
25 Aug 2015, 10:31Hello Rambo33,
We're sorry to hear of the trouble's you've experienced in trying to log returns for your Kinetic Sand and Lego orders. We apologise that the agent who initially assisted you this weekend hasn't responded to your email again and will address this matter with them accordingly. We have taken a look at your account history and can confirm that both these orders (*** and ***) are listed on your account history. Our complaints team will be in touch shortly to assist you in logging returns for these items.
Kind Regards,
takealot.com
We're sorry to hear of the trouble's you've experienced in trying to log returns for your Kinetic Sand and Lego orders. We apologise that the agent who initially assisted you this weekend hasn't responded to your email again and will address this matter with them accordingly. We have taken a look at your account history and can confirm that both these orders (*** and ***) are listed on your account history. Our complaints team will be in touch shortly to assist you in logging returns for these items.
Kind Regards,
takealot.com
takealot.com's reply25 Aug 2015, 10:31
Official
Hello Rambo33,
We're sorry to hear of the trouble's you've experienced in trying to log returns for your Kinetic Sand and Lego orders. We apologise that the agent who initially assisted you this weekend hasn't responded to your email again and will address this matter with them accordingly. We have taken a look at your account history and can confirm that both these orders (*** and ***) are listed on your account history. Our complaints team will be in touch shortly to assist you in logging returns for these items.
Kind Regards,
takealot.com
We're sorry to hear of the trouble's you've experienced in trying to log returns for your Kinetic Sand and Lego orders. We apologise that the agent who initially assisted you this weekend hasn't responded to your email again and will address this matter with them accordingly. We have taken a look at your account history and can confirm that both these orders (*** and ***) are listed on your account history. Our complaints team will be in touch shortly to assist you in logging returns for these items.
Kind Regards,
takealot.com