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I placed an order online yesterday at 10.10. I opted for Instant EFT so that payment would reflect immediately. After doing the payment there was some delay with the payment where I had to call in and send proof of payment for them to allocate my payment. The payment was allocated at 11.23 and they did not want to deliver the same day after me paying a fee for guaranteed same day delivery. Then the lady called me at 1 and said that my parcel is ready for delivery.I advised her it needs to be delivered before 4.30 as I leave work at 4.30 or they will have to deliver at my home. I received an sms that stated my delivery will be here by 4pm. at 3.55 I called in to find out if they were delivering.I spoke to Lawrence who said that my parcel was with the driver and he will call me back.At 4.20 I called again as I was about to leave nd was told that Lawrence is on the line with the driver and he will call me on my cell.til now I have not received a phone call from any1 at take a lot about my order When I log onto my profile to track delivery it says delivery failed at a time stamp of 15:00. when I opted for COD my delivery was on time now that they have my money-no delivery..pathetic!!!