DB
Debra B
1 reviews | Active since Jun 2012
10 Feb 2015, 13:51
No response!
Still waiting for [URL Removed] to collect item after numerous emails sent (which received no response), followed by a no show appointment made by their courier service. What is with customer service in our country!?
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Replies (1)
takealot.com's replyOfficial
10 Feb 2015, 15:17Hello nowfedup,
We're sorry that no one's rep**** to your e-mail enquiries, that's not our usual way of doing things. We appreciate you taking Greg's call & allowing him to arrange for the item's collection with you. Customer service also confirmed that our buyer will call you to assist in purchasing the correct product.
Sorry again that you've had to come to Hello Peter to get assistance, promise we'll try to do much better next time round.
Regards,
takealot.com
We're sorry that no one's rep**** to your e-mail enquiries, that's not our usual way of doing things. We appreciate you taking Greg's call & allowing him to arrange for the item's collection with you. Customer service also confirmed that our buyer will call you to assist in purchasing the correct product.
Sorry again that you've had to come to Hello Peter to get assistance, promise we'll try to do much better next time round.
Regards,
takealot.com
takealot.com's reply10 Feb 2015, 15:17
Official
Hello nowfedup,
We're sorry that no one's rep**** to your e-mail enquiries, that's not our usual way of doing things. We appreciate you taking Greg's call & allowing him to arrange for the item's collection with you. Customer service also confirmed that our buyer will call you to assist in purchasing the correct product.
Sorry again that you've had to come to Hello Peter to get assistance, promise we'll try to do much better next time round.
Regards,
takealot.com
We're sorry that no one's rep**** to your e-mail enquiries, that's not our usual way of doing things. We appreciate you taking Greg's call & allowing him to arrange for the item's collection with you. Customer service also confirmed that our buyer will call you to assist in purchasing the correct product.
Sorry again that you've had to come to Hello Peter to get assistance, promise we'll try to do much better next time round.
Regards,
takealot.com