NB
Nick B

1 reviews | Active since Feb 2014

16 Sept 2016, 20:24

No response.

<p>I would very much appreciate a response with regard to the immediate return of the item, instead of the copy/paste response you gave in my previous complaint.</p> <p> </p> <p>I don't believe this is an unreasonable request given what we've been through thus far.</p>

0
Replies (2)
takealot.com
takealot.com's reply16 Sept 2016, 21:24
Official

Hello d233t,

We can confirm that the return of the item has been submitted to our suppliers and we will provide further information on Monday.

We have also sent confirmation via email to keep you posted.

Thank you for your patience.

Regards

Takealot.com

NB
Nick B's update16 Sept 2016, 22:45
Reviewer Update

Thank you for the info.

I must give credit to the staff at your Cape Town warehouse. They were all friendly, helpful and empathetic. Both Ian Strydom and Leanne Petersen could learn a thing or two from them about customer care.

I'm still baffled by this whole situation. Even Game and Makro wouldn't have treated a customer the way we were treated by those two Takealot employees.