No refund

I purchased items via [URL Removed] however, there was an item which was not in stock. I received a mail from ***aat Martin on the 08-05-2015 stating that I would receive credits on my takealot account. I rep**** back stating that I would prefer to receive it via my payment method and sent through my banking details. He then rep**** stating that he requested for the funds to be transferred to my banking account and it should reflect within 3-5 working days.<br> <br> Yesterday I had sent a mail enquiring about the refund since I had not received the funds. Maya had responded stating that I was refunded in the same manner that I paid and they will revert back with the proof of refund. I am still waiting for this.