1 reviews | Active since Jan 2011
<p>I bought a phone from Takealot last year and it broke. I needed a quotation for my insurance to replace the phone. In the help section it gives instructions for generating a quote but I can't find the links to do so. After contacting the help center, I was informed that Takealot doens't provide quotations. Why then provide help on the website to do so? Is it so much trouble to assist a loyal customer? As I am a regular customer of Takealot, I wanted to support them in buying my replacement phone because they have such great service and delivery. I will now buy my phone elsewhere. </p>
Hello Neelix,
We are terribly sorry that you were unable to obtain a quotation for the item you were interested in on our site.
Thank you for taking our complaints teams call today and allowing us to clarify the details regarding quotations.
We have noted your concerns and will forward the details you have provided us with to the relevant department to action accordingly.
Regards
Takealot.com
Best regards,
Hello Neelix,
We are terribly sorry that you were unable to obtain a quotation for the item you were interested in on our site.
Thank you for taking our complaints teams call today and allowing us to clarify the details regarding quotations.
We have noted your concerns and will forward the details you have provided us with to the relevant department to action accordingly.
Regards
Takealot.com
Best regards,
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