MP
Mohammad P
1 reviews | Active since Apr 2012
25 Nov 2015, 14:40
No Product, NO REFUND
I ordered a Kenwood Silver Chef on the 6th November, I received an email on the 23rd November to say the product is out of stock, despite calling in to track the order and delivery date. I have asked for a Full REFUND and have not heard anything since despite being promised a response by TODAY 25/11/15. I do not wish to take names now despite having a whole list of consultants and team leaders names that I have dealt with.<br> I need my MONEY NOW
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
25 Nov 2015, 14:48Hello pahadmp,
We've instructed our complaints team to get in touch with you to get more insight into the communication you've received. We apologise for the out of stock situation and the frustrating experience this has led to. Our team will be in touch with you shortly and will ensure that this matter is resolved ASAP.
Sincerely,
takealot.com
We've instructed our complaints team to get in touch with you to get more insight into the communication you've received. We apologise for the out of stock situation and the frustrating experience this has led to. Our team will be in touch with you shortly and will ensure that this matter is resolved ASAP.
Sincerely,
takealot.com
takealot.com's reply25 Nov 2015, 14:48
Official
Hello pahadmp,
We've instructed our complaints team to get in touch with you to get more insight into the communication you've received. We apologise for the out of stock situation and the frustrating experience this has led to. Our team will be in touch with you shortly and will ensure that this matter is resolved ASAP.
Sincerely,
takealot.com
We've instructed our complaints team to get in touch with you to get more insight into the communication you've received. We apologise for the out of stock situation and the frustrating experience this has led to. Our team will be in touch with you shortly and will ensure that this matter is resolved ASAP.
Sincerely,
takealot.com