No packaging and poor handling

<p>I bought and paid for Delonghi - Oil Fin Heater - 14 Fin - Black - KH771430CB R 1935.00 and Chelino - 6-in-1 Cot - Brown & Blue R 2499.00 on 24 June 2017. The delivery was scheduled on 29 June 2017. I recieved no call to schedule delivery, they just delivered. Upon delivery, I noticed poor product packaging and asked the delivery guys about it, they said its ok if I don't like it I just inform takealot and return. The heater box had a lot of holes, the bed box looked liked it was ****** or had been reused a lot. At night at my house, when I unboxed the heater, it was dented. It made think of a lot and stopped unboxing the bed and decided to return. I logged a return request online (29 June 2017), it was approved and the collection date was 03 July 2017. Now it was never collected. I contacted Takealot by email and facebook and was messed around until they asked me for detailed pickup address.... Seriously! How were the items delivered? Lesson learned from online shopping at Takealot, never again! I am still stuck with their poor quality delivered products and am regretting it! I would not have the same experience had I gone to Makro or physical store.</p>