No integrity

I bought 2 items Thursday 29/10 that should have been delivered by Monday 02/11. I received a sms on Friday 30/10 that my parcel is on its way for delivery (by Mr D) before 5pm. With our company closing at 4pm on Fridays I phoned them just before 4pm when I haven't received anything yet. The gentleman I spoke to, told me that my parcel was sent incorrectly to Potchefstroom but is already on its way back and will be delivered to me by Monday. There was no communication from Mr D to inform me that I will not receive my parcel that day. On Monday I phoned them again, this time the story was that my parcel was sent to an incorrect branch and can only be sent back once they confirm that it has been received. He also promised that someone will contact me soon to keep me up to date. It is now Wednesday, with no further communication. <br> I have been **** to with 2 different stories and no communication to keep me up to date on where my parcel is.