NO HUMAN INTERACTION - TERRIBLE CUSTOMER SERVICE

TERRIBLE CUSTOMER SERVICE! FIRST THE INCORRECT ORDER & THEN ONLY PART OF MY ORDER GETS DELIVERED WHICH SHOULD HAVE BEEN DELIVERED 2 WEEKS AGO FOR CHILDREN'S BIRTHDAY GIFTS!! Order Number: ********** 4 - Supposed to be delivered Friday, the 19th October, the MDX sticker with my name was attached to someone else's box. MDX ********** 1 Order No: S ********** 40! However, there was someone elses Bluetooth speaker sent, I was advised to log a return on reference: RRN-5c32-1c1f, logged on the 19th October the same day I received the incorrect delivery. I have now waited 2 weeks for this to be assessed, today on delivery number: ********** 1 you now only sent 1 of the dolls I ordered in my original order: ********** 4. There is no one to call at Takealot, I am not going to now log another return when the item is correct, but there just is not 6 of them? I am very angry as I order atleast once to twice a month with Takealot but you don't have any human connection that a customer can talk to and just EXPLAIN exactly what is happening, we deal with different delivery drivers, different people on your online email platform and have to keep on explaining the same thing? No one can help us, as the delivery guys can only take the incorrect order once we load a return request, even when they understand what is missing from our parcels - someone needs to contact me urgently or your warehouse to explain this to them! Very upset client and I will rather go and spend my money else where, even if it costs more as this inconvenience and constant disappointment is not worth it!