NS
Nafeesa S

1 reviews | Active since Jun 2013

25 Nov 2015, 08:48

No Hassle returning defective goods after 2 months

i bought a wallet for my husband, he used it for 2 months after which the clip had broken. He thought they wouldn't take it back but when i contacted takealot they were more than happy to collect it. I was called and informed about when the item would be collected and received regular feedback about the process via email. i was given a credit to purchase at takealot again, i preferred a refund and they were more than pleased to provide this to me. I was very pleased with the service and will surely be purchasing from them again.

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Replies (1)
takealot.com
takealot.com's reply25 Nov 2015, 13:19
Official
Hello NafeesaSolomons,

Thank you for the positive feedback about your recent return. We're happy to assist in any way possible and are glad to hear this return and refund was processed without a hitch. We hope you're keeping an eye on the website as we have an amazing site-wide sale currently running and a few exciting promotions brewing that are sure to pique your interest.

We'd love to hear from you again and look forward to seeing you around more often.

Till next time,
takealot.com