1 reviews | Active since Oct 2015
No goods, bad service
I bought a Kindle through [URL Removed] on the 3rd of October 2015 and it was scheduled for delivery on the 8th of October. Was phoned by driver of courier company on 8th and he refused to deliver to my address. I live on a farm( Game Lodge ). Driver's name is Brian. 1st Phone call to Mr Delivery nothing happened. Then emailed customer care and received an email of receipt and apology. Was promised delivery by the 12th, but still no Kindle. After numerous calls, the Supervisor at customer care promised to sort it out and phone me on 16th. Still waiting for his call! Was informed today that courier tried to deliver today, but that there was nobody home. I live at a Game Lodge so obviously the hotel cannot be run by ghosts, so yet again another lie. Order no ***.
Shopping with us should be a simple case of placing your order and receiving it. We apologise that this hasn't been the case for you and that you've experienced such frustration in trying to get your parcel delivered to the Game Lodge. We've informed our courier management team about the situation and they'll address this with the relevant courier branch to make sure your parcel is delivered to you soonest. We'll be in touch with you as soon as the necessary arrangements have been made.
Sincerely,
takealot.com
Shopping with us should be a simple case of placing your order and receiving it. We apologise that this hasn't been the case for you and that you've experienced such frustration in trying to get your parcel delivered to the Game Lodge. We've informed our courier management team about the situation and they'll address this with the relevant courier branch to make sure your parcel is delivered to you soonest. We'll be in touch with you as soon as the necessary arrangements have been made.
Sincerely,
takealot.com