NB
Neil B
1 reviews | Active since Feb 2011
04 Dec 2025, 21:54
No feedback on order cancellation and refund
I have placed an order on Sun 30 Nov and paid for it. Cancelled it on Monday 1 Dec and since then no communications even after numerous emails. I have 4 pending delivery orders and if I do not receive my refund by Friday 5 Dec, then I will cancel these orders and go somewhere else. Fyi, some of the items I have ordered on the pending deliveries can be found cheaper somewhere else.
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Neil B's updateReviewer Update
05 Dec 2025, 17:54It has been 24 hrs. Numerous email and phone calls without any response. The weird thing is that I cancelled 2 other orders last night, and a refund has been processed. This order that was cancelled 5 days ago, nothing. TakeAlot has not even tried to contact me to resolve this. I want to place another order, but cannot do so because I need the refund to do this. Is there anyone that can help as it seems TakeAlot is not interested. I am really ****ed of now as we are talking about 9k. Or should I contact the ombudsman?
NB
Neil B's update05 Dec 2025, 17:54
Reviewer Update
It has been 24 hrs. Numerous email and phone calls without any response. The weird thing is that I cancelled 2 other orders last night, and a refund has been processed. This order that was cancelled 5 days ago, nothing. TakeAlot has not even tried to contact me to resolve this. I want to place another order, but cannot do so because I need the refund to do this. Is there anyone that can help as it seems TakeAlot is not interested. I am really ****ed of now as we are talking about 9k. Or should I contact the ombudsman?