NO FEEDBACK

I have been a client of takealot.com for many years and have always been very satisfied with the service and products I received.

Shortly before lockdown I purchased a smart watch from them, and on receipt I discovered the watch advertised was not the watch I received. I contacted takealot.com and requested the item be returned. Being under lockdown I realised there will be delays. Several weeks later I followed up and asked whether I could expect to have the watch collected and told that it would only be after lockdown.

I left it at that. I ordered something else and was delivered within the regular timeframe. The watch was collected 2 days later (6 May 2020) and a message was sent the parcel was collected and will reach their factory within 2-3 days.

I have sent several emails up until this morning, now 8 days later and have had no communication to this point.