1 reviews | Active since Oct 2011
No feedback after query ***
<p>I attempted to purchase an "app only" deal on Sunday 13 November. There was 13 of the item left when I added it to my cart on the app just after 09h00, but when I wanted to checkout I received an error message that I am attempting to order more stack than is available, although I only ordered one of the 13.</p> <p>I sent a query email at 09h07 the same morning, received unsatisfactory feedback only the next day that the item was not available anymore. Obviously it had sold out. I responded to the mail that I required proper feedback, but to date have received no further correspondence, only that the query was forwarded to another department.</p> <p>All I want is to purchase the item I wanted to on the 13th of November for the same price as advertised on the 13th, as 13 of the item was available when I attempted to purchase and sent my query through, it is unacceptable for Takealot to say now that there is nothing left.</p>
Hello MCS11,
We are so sorry for the unpleasant experience with your latest order.
Thank you for accepting our call this morning and granting us the opportunity to assist.
We are pleased that you have been assisted accordingly and we thank you for your patience and understanding.
Regards
Takealot.com
Hello MCS11,
We are so sorry for the unpleasant experience with your latest order.
Thank you for accepting our call this morning and granting us the opportunity to assist.
We are pleased that you have been assisted accordingly and we thank you for your patience and understanding.
Regards
Takealot.com
