1 reviews | Active since Jun 2012
No feedback
Recently logged a call with Takealot, since I received my projector but without the 2 x rechargeable 3d glasses, since I have not received any feedback other than they are investigating. Since I bought and had the unit delivered same day, I feel it necassary to escalate my unhappiness, due to the fact that I could not use the projector for the reason I needed it. <br> <br> Also told the Jason, that I am not much worried about the internal politics, but that I require them to sort me out, and then do the investigation after the fact. No feedback to the message: Also feel upset since I buy most things I need from T.<br> <br> <br> ##- Please type your reply above this line -##<br> Your request ([Orders] Did not receive all the items in my order (***)) has been updated.<br> <br> Jason Witbooi [URL Removed]<br> Sep 11, 10:10<br> <br> Hi SantMarie,<br> <br> Thank you for contacting [URL Removed]<br> <br> Please be advised that we have since requested feedback from our buyers on this one, as soon as we have any feedback, we'll contact you.<br> <br> If there is any further assistance you require in the interim, please do not hesitate to drop us a mail or give us a shout and we'll gladly assist you.<br> Have a great day further.<br> Kind regards,<br> Jason Witbooi
We apologise for the frustrating experience you've had with this order and for the difficulties you experienced in trying to get feedback on the matter. Thank you for taking our complaints team's call earlier and allowing them to address the situation with you. We appreciate your understanding that we required a bit more time to liaise with the product seller and our DC to get this sorted out. We're happy to inform you that we've made the necessary arrangements to get your 3D glasses delivered to you today. Our complaints team will keep a close eye on this situation to make sure that this is actioned as promised.
Sincerely,
takealot.com
We apologise for the frustrating experience you've had with this order and for the difficulties you experienced in trying to get feedback on the matter. Thank you for taking our complaints team's call earlier and allowing them to address the situation with you. We appreciate your understanding that we required a bit more time to liaise with the product seller and our DC to get this sorted out. We're happy to inform you that we've made the necessary arrangements to get your 3D glasses delivered to you today. Our complaints team will keep a close eye on this situation to make sure that this is actioned as promised.
Sincerely,
takealot.com