CK
Claudette K
1 reviews | Active since Sept 2015
10 Aug 2016, 15:14
No feed back
<p>order was placed Friday 5th August, delivery stated latest Monday, the delivery address was changed for home delivery. Today they deliver at home when I'm back at work. If I knew delivery would be made today 10th August I would have left the original deliver address. I have emailed and phoned twice and no feed back from anyone. I order from takealot all the time but I find the delivery and feed back is unprofessional. Very disappointed in the customer service!</p> <p>Order No. ********** </p>
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takealot.com's replyOfficial
10 Aug 2016, 18:54Hello CK069,
We're so sorry for the confusion in regards to the delivery of this order.
Thank you for taking our complaints teams call this evening and granting us the opportunity to settle this matter for you.
We have raised your concerns with the relevant department and the issue will be addressed internally.
Thank you for your feedback and understanding.
Regards
Takealot.com
takealot.com's reply10 Aug 2016, 18:54
Official
Hello CK069,
We're so sorry for the confusion in regards to the delivery of this order.
Thank you for taking our complaints teams call this evening and granting us the opportunity to settle this matter for you.
We have raised your concerns with the relevant department and the issue will be addressed internally.
Thank you for your feedback and understanding.
Regards
Takealot.com