mN
megan N
1 reviews | Active since May 2013
11 Aug 2015, 11:17
NO DELIVERY - PARCEL IN LIMBO
I ordered goods and the website indicates delivery today! I needed these textbooks for an assignment but when I call to query I am told my parcel isn't even in East London. It seems my parcel is in limbo and no one knows where it is! I need these books today! I told them to make this happen. This was supposed to be escalated but I am STILL waiting! I don't pay to get this type of service!
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takealot.com's replyOfficial
11 Aug 2015, 11:47Hello mega22,
We're sorry for the frustrating experience you've had and that no one's been able to give you accurate feedback on the whereabouts of your order. Our complaints team is looking into this with the relevant departments and will provide you with feedback and assistance soonest. We've tried reaching you on the number provided, but only reached your voice mail.
Our team will try again later as soon as they've received the necessary feedback on the matter.
Sincerely,
takealot.com
We're sorry for the frustrating experience you've had and that no one's been able to give you accurate feedback on the whereabouts of your order. Our complaints team is looking into this with the relevant departments and will provide you with feedback and assistance soonest. We've tried reaching you on the number provided, but only reached your voice mail.
Our team will try again later as soon as they've received the necessary feedback on the matter.
Sincerely,
takealot.com
takealot.com's reply11 Aug 2015, 11:47
Official
Hello mega22,
We're sorry for the frustrating experience you've had and that no one's been able to give you accurate feedback on the whereabouts of your order. Our complaints team is looking into this with the relevant departments and will provide you with feedback and assistance soonest. We've tried reaching you on the number provided, but only reached your voice mail.
Our team will try again later as soon as they've received the necessary feedback on the matter.
Sincerely,
takealot.com
We're sorry for the frustrating experience you've had and that no one's been able to give you accurate feedback on the whereabouts of your order. Our complaints team is looking into this with the relevant departments and will provide you with feedback and assistance soonest. We've tried reaching you on the number provided, but only reached your voice mail.
Our team will try again later as soon as they've received the necessary feedback on the matter.
Sincerely,
takealot.com