1 reviews | Active since Jun 2015
No Delivery order on 28 May 2015 and still waiting
Online small Order from Takealot on 28 May 2015, delivery date said to be 02/06/2015<br> <br> No delivery on 02/06/2015 and no call, online tracking showing: Delivery attempt failed, Customer - Not available, bull!!!!!!<br> <br> I Phoned on 03/06/2015 and they apparently did not have my contact details, delivery team promised to deliver between 18:00 and 19:00 on 03/06/2015, no one pitched and had to wait and cancel other appointments.<br> <br> I phoned again 04/06/2015 and they could not get hold of me and i was not home according to them, no calls received and no one came to my home address.<br> <br> Since Takealot and Kalahari joined it seems to become a disaster as i would never got this bad service from Kalahari and never have, even for a small order.<br> <br> I suggest order end pick up by yourself / or not using Takelot as an online store at all.<br> <br>
Our complaints team will investigate this with the courier involved and find out if attempts were made to contact you upon delivery & why this hasn't been resolved yet. Shopping with us shouldn't be this frustrating & we apologise for the poor experience & will do our best to get the matter straightened out ASAP.
Our complaints team will be in touch as soon as they've gathered the necessary information.
Sincerely,
takealot.com
Our complaints team will investigate this with the courier involved and find out if attempts were made to contact you upon delivery & why this hasn't been resolved yet. Shopping with us shouldn't be this frustrating & we apologise for the poor experience & will do our best to get the matter straightened out ASAP.
Our complaints team will be in touch as soon as they've gathered the necessary information.
Sincerely,
takealot.com
